Terms & Conditions of Use

Last updated: 2026-08-16

1. Scope of the agreement

This document governs the relationship between NexZila Evolved(Einzelunternehmen / Sole proprietorship), with registered seat at Postlagernd, Bahnhofplatz 2, 9470 Buchs SG, Switzerland (the “Operator”), and any end user of the Zila Media Player application (the “User”).

The application is a software media player without any preinstalled content. Its sole purpose is to play files and media streams that are manually added by the User.

Two parties are involved when you buy. The purchase is made from Stripe, which acts as merchant of record: it takes the payment, adds and remits any tax due where you live, issues the receipt and the invoice, and handles payment disputes. The software and the licence to use it come from the Operator, who remains responsible for the product, for support, and for these terms.

Where to go for what: anything about the software — activation, a licence that will not unlock, a defect — write to support@zilaplayer.com. Anything about the payment itself — the charge, the receipt, the invoice, a refund of the amount — is handled by Stripe, and you may write to us as well.

2. License rights

The Operator grants a personal, non-transferable and non-exclusive license once payment made through Stripe is confirmed. The User may not: resell / redistribute / sublicense the software; reverse engineer, decompile or modify the code; remove the license-protection mechanisms. The license is bound to a single device / account and grants no rights over any content whatsoever.

3. Free trial & activation

Upon installation, the User receives a 9-day free trial with full access. After expiry, playback features are automatically locked; reactivation is only possible through the purchase of a valid license.

4. User responsibility for content

The User represents, on their own responsibility, that any content played comes from lawful sources and that they hold the necessary rights to access or stream it. The Operator does not monitor and has no knowledge of the content added by the User; the application does not transmit URLs or credentials entered by the User to the Operator’s servers. Any infringement of copyright is the User’s sole responsibility.

5. Limitation of liability

The software is provided “as is”. The Operator does not warrant compatibility with third-party sources and is not liable for: interruptions of third-party services added by the User, data loss, indirect damages, or inability to use the software for reasons outside the application.

6. Payment, tax and invoicing

Purchases are completed on Stripe’s checkout. As merchant of record, Stripe charges you, calculates and remits any VAT or sales tax due in your country, and sends you the receipt and the invoice. The Operator does not issue that invoice and does not set its wording.

Prices are listed in euro. Stripe shows you the final total, including any tax, before you confirm, and may present it in your local currency.

The Operator, in its capacity as a Swiss Einzelunternehmen / Sole proprietorship, is not registered for VAT / MWST in Switzerland (Art. 10 para. 2 lit. a VAT Act — annual turnover below the CHF 100'000 threshold) and adds no VAT of its own to the listed price.

7. Right of withdrawal

Customers outside the EU (including Switzerland): there is no statutory right of withdrawal for digital goods; the 9-day free trial replaces any cool-off period.

EU consumer customers: in accordance with Art. 16 lit. (m) of Directive 2011/83/EU, by requesting the immediate unlocking of the software after the trial, the User gives express consent to the immediate performance of the contract and loses the 14-day right of withdrawal. Given the 9-day free trial, licenses are final and non-refundable.

8. Support

The Operator provides support exclusively for technical issues of the software itself (installation, activation, internal errors). The Operator does NOT provide support for configuring external media sources, recommending providers, or troubleshooting third-party accounts.

9. Suspension and termination

The Operator may invalidate licenses used fraudulently or shared illegally.

10. Governing law and jurisdiction

These Terms are governed by Swiss law (Code of Obligations — Obligationenrecht / Code des obligations), excluding its conflict-of-law rules. For consumer customers resident in the EU, mandatory consumer-protection provisions of their state of residence remain applicable. Disputes shall be resolved amicably as a priority; competent courts are those at the Operator’s seat — Switzerland.

11. Contact

Email: support@zilaplayer.com · Address: Postlagernd, Bahnhofplatz 2, 9470 Buchs SG, Switzerland